Coronavirus Response
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How Opportunity Bank is Responding to the Coronavirus 

 

Our branch lobbies are open and following COVID-19 safety protocols.

We are following county guidelines regarding mask wearing.  If your county does not require a mask, but you prefer our employee wear a mask during your interaction, please ask.  If your county requires mask wearing, or you prefer to wear a mask,  we request  that you temporarily remove your face covering and look into our cameras for identification and security when entering a branch.

For the health and safety of our clients and employees, we ask that visitors who enter a branch continue to practice social distancing. We have also installed plexiglass at teller lines and banker desks to help protect you, and hand sanitizer is available throughout the Bank.

We encourage the use of ATMs, online and mobile banking as much as possible.  If you haven’t enrolled in Online Banking or downloaded our Mobile Banking app, now is a great time to do so.  View locations and current hours. 


We’re here to help.

We understand this may continue to be a challenging time for you financially and we are here to help. We understand every customer and every financial situation is unique. Please reach out to your local banker to discuss assistance that may be available upon request, including:

 • Increasing your ATM withdrawal limit for access to your money
 • Temporarily suspending any monitoring or charging of fees for excessive withdrawals or transfers from savings and money market accounts
 • Increasing your Debit Card Point-of-Sale (POS) purchase limit so you can purchase the supplies you need
 • Waiving penalties for early Certificate of Deposit (CD) withdrawal if you need access to your savings
 • Loan payment accommodations if you are experiencing hardship
 • Temporarily increasing mobile deposit limits (from $1,500/check and $2,500/day to $3,500/check and $5,000/day) so it's easier to submit a deposit outside the bank
 • We are offering a hardship line of credit with no payments for 90 days to relieve some financial stress

Thank you for being an Opportunity Bank customer.


For our Mortgage Loan Customers

Opportunity Bank of Montana understands the coronavirus may be impacting your ability to make payments on your Mortgage loan(s).

Due to the increase in customer inquiries and in an effort to better assist Mortgage loans customers with quicker response times, we ask that you have the following information ready when speaking to one of our staff members or leaving a message:

1. Your full name (spelling of your last name)
2. Contact phone number
3. Type of loan (Mortgage) and Account Number(s)

For details about eligibility requirements and what is offered for mortgage borrowers impacted by COVID-19, click here. 


Economic Impact Payments

We encourage you to visit the IRS Economic Impact Payment page for the most up-to-date answers to your questions, including:

 •  Will I get a payment? How much will it be?
 •  When and how will I receive payment?
 •  Do I need to do anything to get a payment?

No action is needed by most people at this time.  Information on your eligibility or the status of your payment is available at IRS.gov.

There is no signup or enrollment for federal economic impact payments. Any email, phone call, text message, social media message, or mailed letter requesting personal or account information is a scam.

The IRS will not call, text you, email you or contact you on social media asking for personal or bank account information – even related to the economic impact payments. Also, watch out for emails with attachments or links claiming to have special information about economic impact payments or refunds.


Safety Precautions

To protect the health of our customers and employees, we ask that you observe the following precautions while conducting your banking with us:

• Avoid meeting in-person with a Banker or visiting the Bank if you are not feeling well.
• Use sanitizing supplies provided throughout the Bank and wash your hands regularly.
• Avoid personal contact and maintain a physical distance of 6 feet from other people, including other customers or employees.  Please limit your time in the branch.
• Customers are encouraged to take the bank pen used during your visit. Any pens left behind will be sanitized after each customer. 
• All work areas, door handles, desks, and drive-up canisters will be thoroughly cleaned and disinfected at regular intervals throughout the day.

We have implemented the following safeguards:

• Increased the level of cleaning in our branches, including regular sanitation of drive-up tubes and ATM buttons.
• Protective plexiglass shields have been installed at all teller stations and Banker desks.
• Hand sanitizer will be provided throughout the lobbies. Please continue to wash and sanitize your hands regularly.
• All work areas, door handles, desks, and drive-up canisters will be thoroughly cleaned and disinfected at regular intervals throughout the day.
• Encouraging employees who don't feel well to stay home.
• Allowing employees to continue to telecommute to encourage social distancing.


Stay Healthy and Informed

• The Centers for Disease Control and Prevention (CDC)
 • The US Department of Treasury 
 • The Small Business Administration 

For more information on protecting yourself from the latest coronavirus scams, visit ftc.gov/coronavirus.

 

 

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